Privacy Policy

Section 1 — Information We Collect

1.1. LumoVibe Media LLC ("LumoVibe," "we," "us," or "our") collects the following categories of information in connection with our services:

1.1.1. Personal Information

• Full legal name and business name
• Email address and phone number
• Mailing address and country of residence
• Tax identification numbers (where applicable)
• Payment and banking information for revenue share disbursements

1.1.2. Usage Data

• IP addresses, browser type, and device information
• Pages visited, time spent, and interaction patterns on our platform
• Referral sources and session identifiers
• Campaign performance data and analytics

1.1.3. KYC Documents

• Government-issued identification documents
• Proof of address documentation
• Business registration and incorporation documents
• Any additional documentation required for identity verification

Section 2 — How We Use Information

2.1. We use the information we collect for the following purposes:

• To provide, maintain, and improve our advertising campaign management services
• To process revenue share payments and manage financial transactions
• To verify publisher identity and comply with KYC/AML requirements
• To detect, prevent, and address invalid traffic, fraud, and abuse
• To communicate with publishers regarding account status, performance reports, and service updates
• To comply with applicable legal and regulatory obligations
• To enforce our Terms of Service and other contractual agreements

Section 3 — Information Sharing

3.1. LumoVibe does not sell personal information to third parties. We share information only in the following limited circumstances:

3.1.1. Service Providers

We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or performing analytics, subject to contractual confidentiality obligations.

3.1.2. Legal Requirements

We may disclose information when required to do so by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

3.1.3. Monetization Partners

We may share aggregated, de-identified performance data with advertising and monetization partners as necessary for campaign management and optimization. No personally identifiable information is shared with monetization partners without explicit consent.

Section 4 — Data Security

4.1. We implement industry-standard technical and organizational security measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

4.2. Security measures include, but are not limited to: encryption of data in transit and at rest, access controls, regular security audits, and secure infrastructure hosting.

4.3. While we strive to protect personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security of your data.

Section 5 — Data Retention

5.1. We retain personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

5.2. Account information is retained for a minimum of five (5) years following account closure for legal and regulatory compliance purposes.

5.3. KYC documents are retained in accordance with applicable anti-money laundering regulations and are securely destroyed when no longer required.

Section 6 — Your Rights

6.1. Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information, subject to legal obligations
• The right to object to or restrict processing of your personal information
• The right to data portability

6.2. California Residents (CCPA Rights)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
• Right to Opt-Out: You have the right to opt out of the sale of your personal information. LumoVibe does not sell personal information.

To exercise your CCPA rights, please contact us at [email protected].

Section 7 — Cookies & Tracking Technologies

7.1. We use cookies and similar tracking technologies to enhance user experience, analyze usage patterns, and improve our services.

7.2. Types of cookies we use include:

• Essential Cookies: Required for core platform functionality, authentication, and security.
• Analytics Cookies: Used to understand how users interact with our platform and to improve service performance.
• Functional Cookies: Used to remember user preferences and settings.

7.3. You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our platform.

Section 8 — Changes to This Policy

8.1. LumoVibe reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting the revised Policy on our website.

8.2. We will notify registered users of material changes to this Privacy Policy via email or through a prominent notice on our platform. Continued use of our services after any modification constitutes acceptance of the updated Policy.

Section 9 — Contact Information

9.1. For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: